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Quality & Safety

Trust Mount Auburn Hospital to deliver safe, high-quality health care. Your well-being is our No. 1 priority, and we’re continually improving our policies and practices to give you the best patient experience we can.

Mount Auburn’s Commitment to Quality

Our goal is to provide safe, outstanding care to every patient every time. To meet that goal, we develop and implement systems and procedures that incorporate the most up-to-date medical evidence, the best technology, and the compassionate care that you expect from Mount Auburn providers.

We regularly review our performance and share our data so you can see what we’re doing well and understand where there’s room for improvement. In both cases, we’re always looking for ways to elevate the quality and safety of our care so we can provide the best outcomes possible.

What is Patient Safety?

Patient safety involves preventing harm. That means taking steps to avoid accidents, errors, infections and injuries so you can heal faster. Learn how the team at Mount Auburn Hospital works together to keep you and your loved ones safe while in our care and review our patient safety measures and reports.

What is Quality?

Quality involves consistently providing the right care at the right time. That means delivering effective, efficient, patient-centered care based on the most up-to-date medical evidence so you can heal faster. Learn how the team at Mount Auburn Hospital delivers high-quality care and review our quality measures and reports.

Accredited Hospital & Home Care

You can feel secure in Mount Auburn Hospital’s commitment to safe, effective patient care because our hospital and home health care are accredited by The Joint Commission, the nation’s oldest and largest standards-setting and accredited body in health care.

See more of our awards and recognitions.

Your Role in Safe Care

As a patient or family member, you’re an important part of the health care team. Learn how you can help promote safe care at home, at the hospital and in our community.

Contact Us

Tell us about your Mount Auburn Hospital experience. Contact Patient Relations at 617-499-5100 or email us to share your compliments and concerns.

Joint Commission Accredited

Mount Auburn Hospital is accredited by The Joint Commission.

Joint Commission Seal

Mount Auburn Hospital

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