Quality Measures & Reports
When you or a loved one need medical attention, you want the highest-quality care that meets your goals. You can assess how well hospitals provide recommended care by reviewing standardized measures of quality. Then, you can use this information to make informed decisions about health care for you and your family.
How Do You Measure Health Care Quality?
Quality measures gauge processes, outcomes, patient perceptions and systems associated with exceptional care. Learn more about each type of metric:
- Process measures – Show actions providers take to help you maintain or improve health (Example: The percentage of heart attack patients given aspirin at discharge)
- Outcome measures – Reflect the impact of health care services on your health (Example: The rate of complications following total knee replacement surgery)
- Patient experience measures – Reveal patient’s perceptions of the care (Example: Patients who report that their nurses always communicated well)
- Structural measures – Provide a sense of our capacity, systems and processes (Example: Using a computerized physician order entry system to reduce the risk of serious medication errors)
How Do You Compare Health Care Quality?
Whenever possible, we compare our performance to state and/or national benchmarks. Most of this national data is available to the general public through Hospital Compare, a consumer website created by the Centers for Medicare & Medicaid Services, and through The Joint Commission, the nation’s oldest and largest standards-setting and accrediting body in health care.
Quality Health Care at Mount Auburn Hospital
When you choose Mount Auburn Hospital, you’ll find a team or health care professionals who strive to effective, safe and efficient individualized care. View our quality reports in the following areas: