ATTENTION:
Nurse checking female patient's heart with a stethoscope

Emergency Care

Trust our experts to provide life-saving care for serious illnesses and injuries

Compassionate Emergency Care, 24/7

When you're having a medical emergency, it's important to get care as soon as possible. Acting quickly can save your life or the life of someone else. When you're faced with a life-threatening illness or injury, the doctors and nurses in our emergency department (ED) at Mount Auburn Hospital are ready to help.

Our ED is staffed with board-certified doctors in emergency medicine, experienced nurses, and dedicated support staff. With special training and the latest technology, we provide the care you need when minutes count.

When Do I Need Emergency Services?

If you or a loved one is experiencing any of the following symptoms, call 911 or get to the nearest emergency department as soon as possible:

  • Back, head, or neck injury
  • Broken bones
  • Chest pain
  • Difficulty breathing
  • Intense, sudden pain
  • Major burns
  • Persistent vomiting
  • Severe allergic reactions
  • Traumatic injury
  • Unconsciousness
  • Uncontrollable bleeding
  • Very high or low body temperature

What Happens in the Emergency Department?

Going to the emergency department can be scary. But it helps to know what to expect once you get there. When you arrive, a triage nurse will:

  • Ask about your symptoms and medical history.
  • Take your vital signs.
  • Arrange lab tests or imaging, if necessary.

We get you into an exam room as quickly as possible.

Sexual Assault Nurse Examiner (SANE) Program

Mount Auburn Hospital partners with the Massachusetts Department of Public Health to provide services through the Sexual Assault Nurse Examiner (SANE) Program. SANEs are specially trained registered nurses who deliver sensitive, compassionate care for patients who have experienced sexual assault.

Our SANE team:

  • Provides trauma-informed medical care and support.
  • Offers medications to prevent infections (prophylaxis).
  • Conducts medical-forensic exams, including evidence collection if the patient chooses.
  • Connects patients with victim services and crisis intervention resources.

Patients choose how much to share, what parts of the exam to undergo, and whether to have evidence collected. Our goal is to respect each patient’s dignity, minimize trauma, and ensure timely access to care and resources.

Learn more about the Massachusetts SANE Program.

Alert Notice

Act Fast, Call 911

Call 911 or go to the nearest emergency room if you have a life-threatening illness or injury. 

We're Here for You

Get to know the specialists who will be involved in treating you.

Services & Specialties

After you’ve been treated in the ED, you may be released or admitted for inpatient care. No matter where you go, you’ll have a team of experts by your side.

Act Fast, Call 911

Call 911 or go to the nearest emergency room if you have a life-threatening illness or injury.