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Mount Auburn Hospital Visitation Policy

Beth Israel Lahey Health has taken a number of steps to prevent the spread of COVID-19 in order to keep our patients and staff safe. Additional information on COVID-19 can be found here.

Visitor Guidelines

We are pleased to be able to welcome visitors back in a limited capacity in the inpatient setting. Please see below for details about our updated visitor policy, effective Friday, May 6, 2022.

Please note that there is no change to the ambulatory visitation guidance at this time, but we will reevaluate regularly and expand visitation in these areas as soon as it is safe to do so.

Inpatient Units

  • Visitors are not allowed for patients with confirmed or suspected COVID-19.
  • All other patients may continue to have visitors, with a maximum of two (2) visitors at a time.
    • Visiting Hours are 1:00 pm to 8:00 pm.
  • All visitors must wear a BILH-provided surgical mask, fully covering the nose and mouth, at all times while in the hospital regardless of vaccination status.
  • Children over 12 years of age may visit a hospitalized parent or sibling.

Emergency Department

  • One (1) visitor or one (1) essential escort at a time is allowed in the Emergency Department.
    • The visitor must remain in the room with the patient.
    • In rare circumstances, limited exceptions to visitor restrictions may be approved by the care team.
  • All visitors and escorts must wear a BILH-provided surgical mask, fully covering the nose and mouth, at all times while in the hospital regardless of vaccination status.

Critical Care Pavilion

  • All patients may continue to have visitors, with a maximum of two (2) visitors at a time.

Wyman 2 Inpatient Geri-Psych

  • One (1) visitor at a time will be allowed to visit Wyman 2 between the hours of 1:00 pm - 5:00 pm.
  • Appointments to visit a patient must be made in advance and will be limited to one hour. Appointments are made by calling the unit at 617-499-5780.

Surgical Services

  • Each patient may have one (1) essential escort.
  • Due to space constraints we are unable to allow escorts to wait inside the hospital.

Labor and Delivery

  • Two (2) continuous support persons.
  • No visitors.

Postpartum

  • Visitors are not allowed for patients with confirmed or suspected COVID-19.
  • One (1) continuous labor support person may remain with the patient until discharge home.
  • Two (2) visitors at a time, from 1:00 pm - 8:00 pm.
    • Children under the age of 12 who are visiting a parent or sibling are welcome to visit if accompanied by an adult visitor. Please note, children account as one of two visitors allowed at a time.

Level II Nursery

  • Parents/Guardians of the newborn only.
  • No visitors.

Ambulatory Escorts

  • Each patient may have two (2) escorts.


*ESSENTIAL ESCORTS are parents/guardians of a minor under the age of 18, support person for a patient with dementia/cognitive impairment, or family member of a patient at the end of life.

SUPPORT PERSONS

  • Designated support persons for patients with intellectual and/or physical disabilities may include, but shall not be limited to: an essential escort, a guardian or other legally authorized decision-maker, family member, caregiver, personal care assistant or another disability service provider knowledgeable about the patient's care.
  • Labor support persons are those individuals who stay in the Labor & Delivery or postpartum patient’s room during their hospitalization.
  • Designated and labor/pregnancy support persons are not considered visitors.
  • Each patient with intellectual and/or physical disabilities may have one (1) essential escort.
  • All visitors must wear a BILH-provided surgical mask, fully covering the nose and mouth, at all times while in the hospital regardless of vaccination status.

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