Skip to Content

We have changed our visitation policy for the safety of our patients and staff.

Visitor information can be found here. Information about COVID-19 can be found here.

More information can be found here regarding support for our COVID-19 Emergency Response Fund or supply and equipment donations

Visiting Hours & Policies

Information for Visitors

To protect the health of patients and staff, we are restricting all visitors — unless pre-approved under extenuating circumstances.

Ambulatory escorts will not be allowed to accompany patients unless their presence is essential for the following acceptable reasons:

  • Patient is a minor requiring parental supervision
  • Patient is wheelchair-bound OR cognitively impaired AND unable to communicate with the provider or understand instructions from the provider.

Patient escorts meeting the criteria will be actively screened and permitted to wait ONLY IF:

They do not have any cold or flu-like symptoms (fever, cough, difficulty breathing)


In the last 14 days have not:

  • Traveled to a COVID-19 high-risk area
  • Been exposed to someone who has been diagnosed with COVID-19
    Please visit the information desk if you have any questions.

All other escorts will be required to give a phone number to staff and wait outside of the hospital. The escort will be contacted when the patient is finished with the appointment and ready to leave the hospital.

Labor and Delivery 

Only one (1) support person may be with a patient during labor and birth; for the safety of patients and their babies, we ask patients to think carefully about who accompanies them.

Support persons will be actively screened and permitted to enter Labor and Delivery ONLY IF:

  • They feel well (no fever, cough, shortness of breath)
  • Has not had any known exposure to COVID-19 in the last 2 weeks.
  • Has not visited an area of concern for COVID-19. If they have, the safest place for your support person is at home.

Only one visitor is allowed the postpartum units. 

Children under age 12 should not visit.

Additionally, all patients, visitors, escorts, and support persons may have their temperatures checked at entry sites.

Visitation for patients at end of life

Requests for visitors for patients who are at the end of life will be considered on a case by case basis and decided by the attending physician, nursing supervisor and administrator on call.

For end of life visitors:

  1. Only one person will be allowed to visit at a time
  2. Visitation must be coordinated with the nursing supervisor, who will escort the visitor from the lobby to the nursing unit
  3. Visitors will have their temperatures taken before they are allowed on the floor and screened for symptoms (fever, shortness of breath, cough) and to determine risk factors for COVID (recent exposure to COVID-19 over the past two weeks, or travel to an area where COVID is a concern)
  4. Visitors will be required to wear all appropriate personal protective equipment (PPE) before they are allowed entry into the patient’s room
  5. Donning and doffing of PPE by visitors will be supervised by nursing staff
  6. Following the visit, the visitor will be escorted back to the lobby to exit the institution.

Thank you for helping us do all we can to keep our families and community safe and for your cooperation and understanding.

Main Campus Map

View or download a copy of the main hospital campus map.

Upcoming Events

Mount Auburn Hospital

Stay Connected

Harvard Medical School

Harvard Medical School Teaching Hospital