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Mount Auburn Hospital Visitation Policy

Effective June 4, 2021

Mount Auburn Hospital, a member of Beth Israel Lahey Health, has taken extra steps to ensure patient and staff safety during the COVID-19 pandemic.

Visitor Guidelines

We understand the importance of being able to visit a patient while they are in the hospital, and we are happy to announce that effective June 4, 2021, we are changing our visitor guidelines. Please be aware of the following newly revised guidelines before visiting our hospital or healthcare facilities:

  • General visiting hours: 12:00 to 2:00 pm and 5:00 to 8:00 pm except for maternity (see maternity visiting hours below)
  • No visitors for COVID-19 positive patients, or patients who are undergoing active testing of potential COVID-19 diagnosis (also known as suspect patients)

Inpatient Units

  • 2 visitors per patient.

  • Due to social distancing family members will not be able to wait in the lobby.

Emergency Department

  • 1 visitor per patient. Visitors must remain masked at all times, regardless of their immunization status.

  • 1 visitor may accompany patients in the waiting room while awaiting placement in a bed, but otherwise no visitors in the waiting room.
  • No swapping visitors (only 1 designated visitor for each patient).

  • No visitors for COVID positive or PUI patients.

Critical Care Pavilion

  • 2 visitors per patient.

Wyman 2 Inpatient Geri-Psych

  • No visitors

Surgical Services

  • 1 escort may accompany the patient to the preoperative holding area.

  • Due to space constraints we are unable to allow escorts to wait inside the hospital.

Maternity

  • 2 continuous support people in labor.

  • 1 continuous support person to stay overnight on postpartum.

  • 2 visitors daily between 12:00 to 2:00 pm or 5:00 to 7:00 pm.

Level II Nursery

  • Parents/guardians only.

Ambulatory escorts

  • 1 escort per patient.

Exceptions: Designated support persons for patients with cognitive and/or physical disabilities may include, but shall not be limited to: an essential escort, a guardian or other legally authorized decision-maker, family member, caregiver, personal care assistant or another disability service provider knowledgeable about the patient’s care. Designated support persons are not considered visitors.

Additional Guidance for Visitors

  • Visitors must comply with screening for symptoms of COVID-19 upon entry to the hospital
  • Visitors must wear an MAH provided surgical mask while visiting in patient care areas
  • Visitors must remain in the patient’s room at all times, unless otherwise instructed by staff
  • Visitors may not bring food or drinks in patient rooms (to ensure mask wearing at all times)
  • Visitors should practice social distancing (at least 6 feet) while in the hospital
  • Children under the age of 18 are not allowed to visit, unless they are visiting a parent or sibling and are at least 12 years of age
  • Children under age 12 are not allowed to visit due to infection control risk.

Please review our Safe Care plan to learn more about what we are doing to ensure your safety when you visit one of our facilities.

Main Campus Map

View or download a copy of the main hospital campus map.

Upcoming Events

  • OB Simulation 2021-CNM

    We offer an OB simulation-based team training course for certified nurse-midwives (CNMs).

  • OB Simulation 2021-MD

    We offer an OB simulation-based team training course for OBGYN physician providers.

  • Birth Chat Virtual Class

    Birth Chat is a live, interactive forum with one of our experienced childbirth educators and other parents. It’s the perfect complement to our Understanding Birth eclass. After you’ve finished Understanding Birth, you may still have some questions about labor, birth, the immediate newborn period, and early postpartum days. Birth Chat is the place to go for answers.

  • Bereavement Group

    Mount Auburn Hospital's Bereavement Group is a free 8-week Zoom program for adults who have experienced the death of someone significant. The program is open to participants during the first two sessions (June 21 and June 28) and then will be closed.

  • Meet the Pediatricians Virtual session

    Meet our Pediatricians in a virtual setting.

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