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Visiting Hours & Policies

If you are visiting a patient at Mount Auburn, we ask that you familiarize yourself with the hospital’s visiting hours and policies. In order to maintain quality care for patients during their stay, Mount Auburn maintains specific visiting schedules and guidelines.

Visiting hours are daily from 1 p.m. to 8 p.m., and all visitors are asked to check in at the reception desk in the main lobby prior to visiting a patient. Mount Auburn Hospital prohibits the denial of visitation privileges based on race, color, national origin, religion, sex, disability, sexual orientation, gender identity or expression.

Nursing staff can request visitors leave the unit after visiting hours have ended or if visits disrupt patient care. Smoking is not permitted in any patient room, and loud noise will also not be permitted.

There are exceptions and restrictions to the visitation policy depending on which unit the patient is in. And any limitations on visits imposed by the nurse manager are done so to meet the clinical needs of the patient.

Medical Surgical Units 

If the patient is staying in a semi-private or multiple-bed room, visiting hours are from 1 p.m. to 8 p.m. If they are in a private room there are no restrictions.

Critical Care Pavilion

Before visiting the patient, visitors must phone in from the waiting room. Only two visitors are allowed at a time.

Obstetrical Department 

You will not be allowed to visit a patient if you have been exposed to or have an active communicable disease that could put the newborn baby at risk, such as impetigo, varicella, tuberculosis as well as vaccine-preventable disease, particularly measles, mumps, rubella, pertussis, and influenza, or have been exposed to chicken pox within the past 21 days. 

  • Maternity Patients, South 5

Visiting hours are from 1 p.m. to 8 p.m., and only two visitors are allowed at time with the exception of partners, siblings, and grandparents. Siblings of all ages are allowed to visit, and children other than siblings must follow the visiting policy.   

  • Labor and Delivery Room Patients/Needham 5:   

Women in labor can have two people with them at all times for coaching and support. No other visitors are allowed during the delivery process. 

If a child is in attendance, they must be supervised by an adult who is not the patient or the partner. 

In the event a C-Section is required, only one support person is allowed in the operating room. No children are allowed. A second support person may be allowed in the operating room with the permission of the operating room staff.

Wyman 2, Psychiatry

Visiting hours are Monday through Friday, 3 p.m. to 8 p.m.; Saturday, Sunday, and holidays, from 2 p.m. to 8 p.m.

Post-Anesthesia Care Unit

Children under age 12 may be visited by a parent or guardian when they are fully awake and stable.

Main Campus Map

View or download a copy of the main hospital campus map.

Upcoming Events

  • Walk-In Chair Massage Clinic

    Chair Massage is a gentle hands-on approach to reducing stress and managing tension patterns that arise in the body during and after treatment.

  • Happiest Baby & Infant Care Essentials

    You’ll have the Happiest Baby on the Block after learning the basics of infant care along with proven techniques to soothe your newborn.

  • Bain Birthing Center Tour

    Discover the warm, nurturing atmosphere of Mount Auburn Hospital’s Bain Birthing Center on this guided tour.

  • Meet the Pediatricians

    Learn more about Mount Auburn Pediatrics and our “in House” Pediatricians and Neonatologists. Please, bring your questions.

  • Oncology Reiki Clinic

    A healing technique that channels energy through the body to activate the natural healing processes by means of touch.

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